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Ecommerce & Consumer |
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Deploying web analytics and carrying out an analysis of the Anglian site to understand how to get more site visitors to engage with the sales process. |
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Deploying web analytics tools for Electronic Arts to better understand consumer behaviour and the measuring consumer engagement with the brands/products. |
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Improving the commercial return from the website of a multi-channel retailer by understanding how consumers use the website and the physical stores. |
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Using improvements in the customer experience on the I Want One of Those website to boost the conversion rate during the critical Christmas sale season. |
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Boosting ecommerce conversion rates on kitbag.com through improved site design, better checkout processes and better internal search. |
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We are helping Littlewoods boost the effectiveness of their website by selecting and deploying a suitable web analytics tool. |
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Improving the conversion rate on the Mothercare website through better insight to increase the number of visitors ordering online. |
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Using data analysis and usability techniques on the web site to help generate new customers and increasing store visit value for a multi-channel retailer. |
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Using web analytics and usability to better understand site visitors and make modifications that will help increase products sales through via the web. |
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Increasing the number of sales appointments and brochure requests made through the Sharps Bedrooms and Sharps Home office websites.
We have also created the Moben Kitchens Design Guide for Moben Kitchens, Sharps Bedrooms sister company
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Using web analytics and usability to enable the business to expand its product range and grow faster. |
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Developing in new ecommerce store to generate online sales and create data to drive offline sales. |
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Analysing the performance of three websites to improve conversion rates and average order values. |
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Built a transactional web site to support their new online jewellery repair business |
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Finance |
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Combining design and analytics to generate a small number of extremely high value leads ($1M to $30M) for a Citigroup European new business team. |
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Increasing the number of mortgage applications generated by the site from both existing clients and potential new customers generated by campaigns. |
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Improving the effectiveness of a lead generation web site through detailed analysis of site and campaigns. |
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Developing a highly responsive web site to generate qualified customer enquiries to a call centre.
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Delivering additional online loan applications for Provident Financial by improving site usability and simplifying forms. |
Automotive |
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Generating additional sales of used Nissan cars by implementing web analytics and improving site functionality. |
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Increasing the commercial value delivered from the twenty two UK
Renault websites by generating more brochure requests and test drive bookings
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Turning interest in approved used Volvo cars,
as measured by site activity, into sales at the dealer is the challenge we are working on for Volvo |
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Travel & Leisure |
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Improving the web analytics data and turning it into insight that can be used to improve the efficiency of the Eurostar websites. |
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Expanding sales by analysing the site analytics data, developing the new site structure and wireframes, and then tracking and optimising the new site. |
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Boosting sales by deploying analytics and interpreting data to improve the book-to-look ratio of visitors to the site who have never engaged before. |
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Increasing the number of new bookings generated online to boost sales and reduce costs. |
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Improve the conversion rates to increase the number of new customers generated by marketing campaigns. |
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Media |
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Improving the effectiveness of sites from the perspective of the user and the advertiser. |
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Developing and deploying a reporting framework that enables the business to better understand commercial opportunities. |
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Improving the effectiveness of the site template to generate more registrations and create better value for advertisers. |
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Improving the web analytics deployment and developing reporting formats to enable the new customer sign up team to better understand the conversion process and then make significant improvement in this key metric. |
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Government
& Non Profit |
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Developing a simple but effective communication site for the PASS Scheme to inform the public of the card benefits in a cost effective manner |
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Developing the site architecture and wireframes to produce a site that is highly effective for customer service and reduces costs at the call centre. |
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Developing, monitoring and improving the ID Theft website to ensure the public is alerted, informed and prompted to take appropriate action. |
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Developing a new online strategy to extend and enhance the web presence of a very successful organisation. |
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Business to Business |
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Enhancing conversion rates for Computer Associates by making user centered design changes to the European ecommerce website. |
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Converting visits to Nortel's European websites into sales leads through deeper understanding of visitor needs and development of microsites |
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Increasing the revenue generated by the Redcross from first aid training by improving the design and usability of the online booking system |
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Developing a sophisticated targeted marketing application that integrates web, email and call centre applications to increase the number of leads generated. |
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Analysing the performance of eight European wide websites to improve effectiveness and increase sales. |
