Logan Tod

MOTHERCARE

“I have worked with Logan Tod over the last 8 years and they have been fantastic at helping us to understand the real business issues impacting Mothercare and providing sharp insight and actionable recommendations. They have a unique way of shifting the way we have looked at the business- always allowing us to get the customer insight in a very scientific way.

Their most recent work on customer repurchase and how we need to reengineer the business to support our customers multichannel behaviour has been really helpful in setting the business agenda at this critical time. They are a great team and bring expertise and external perspective to support us as an effective partner. I thoroughly enjoy working with all members of their team- who all have different strengths to bring to the business issues.”

Anna James, Mareting and Strategy Director, Mothercare

HARRODS

“Logan Tod has provided Harrods with excellent analytical and technical expertise and, as a result, has laid the foundations for a significantly better understanding of customer activity and behaviour.
They were successfully able to combine their deep subject knowledge with a very customer focused approach to change. As a result, we have now developed a suite of reporting tools and insight monitors that were almost completely absent before.”

David Worby, Director of Harrods Direct

REISS

“Logan Tod & Co were fundamental in helping us to achieve a significant increase in our ecommerce performance this year. I trust their methods and judgement, and the passion with which they work – the results speak for themselves.”

David Reiss, MD & Founder, Reiss

Thompson & Morgan

“We are delighted with the results from this optimisation project and have seen our bounce rates dwindle, conversions improve and sales grow as a result. We look forward to working with Logan Tod on future optimisation projects.”

Claire Dixey, Group Ecommerce & PR Manager, Thompson & Morgan

ESMO

“Your collective help , support, knowledge and guidance has been absolutely critical to getting us to where we are today: not without many challenges ahead of course, but nevertheless better prepared than we could possibly have been on our own. Many thanks indeed; and please be assured we know where to come whenever we need it. Not only that; it is fun working with you guys !!!!”

Alan Howard, Chief Executive Officer, European Society for Medical Oncology

DE BEERS

“We have worked with Logan Tod over the last four years, developing our reporting and actionable insights, which has helped us to drive site interaction. Logan Tod & Co has also recently helped with our interactive iPad tracking and reporting. I would not hesitate to recommend Logan Tod & Co as a consultancy.”

Lucie Clark, Marketing Manager, De Beers